Legal — Tavoreli
Terms, consumer rights and policies that govern Tavoreli's graphic design services in Australia (New South Wales).
- ABN: 54 123 456 789
- Trading as: Tavoreli
- Studio: Unit 3, 27 York Street, Sydney NSW 2000
Legal contacts
- Legal enquiries: legal@tavoreli.info
- Phone: +61 427 391 845
Terms of Engagement
Tavoreli provides graphic design services under written proposals or accepted quotes. These terms apply to all projects unless otherwise agreed in writing.
Refunds, cancellations & consumer rights
We comply with Australian Consumer Law (ACL). If a service fails to meet consumer guarantees, you may be entitled to remedies including repair, replacement or refund.
For change-of-mind cancellations, refunds may be limited and dependent on work completed. Fees for time already spent will be charged.
For guidance on ACL contact the Australian Competition & Consumer Commission (ACCC) or NSW Fair Trading.
Intellectual Property & licensing
Unless otherwise agreed, Tavoreli retains copyright in preliminary concepts and source files until final payment is received. On final payment, we grant the client a licence to use final deliverables as specified in the proposal.
Clients must ensure they have the right to provide materials (logos, images, fonts). Tavoreli is not responsible for third-party licensing disputes for client-supplied assets.
If you require transfer of all rights, please discuss this during the proposal stage — additional fees may apply.
Limitation of liability
To the extent permitted by law, Tavoreli's liability for any loss or damage arising out of our services is limited to the total fees paid for the relevant project. We are not liable for indirect or consequential losses except as required by law.
Nothing in these terms excludes rights that cannot be excluded under Australian Consumer Law.
Complaints & dispute resolution
We aim to resolve issues quickly. Please contact us with details and supporting material — we will respond within five business days.
| Channel | Contact | Expected response |
|---|---|---|
| Email (support) | hello@tavoreli.info | 1 business day |
| Legal enquiries | legal@tavoreli.info | 5 business days |
| Phone | +61 427 391 845 | Voicemail response within 2 business days |
If we cannot resolve a dispute internally, parties agree to attempt mediation before commencing court proceedings. Governing law: the laws of New South Wales, Australia.
Accessibility & updates
We strive to make our services accessible. If you have accessibility needs for deliverables or communications, notify us and we will accommodate where reasonably practicable.
These legal terms may be updated; the version published on this page applies from the date shown below.
Further information
For questions about these terms or to request copies of invoices, licences, or source files, contact our team. Registered business address and ABN are listed at the top of this page.